Delivery & Returns

Updated Delivery & Returns Policy March 2011




DELIVERY

We will deliver the goods ordered by you to the address you give us for delivery
at the time you make your order. We will despatch your order once payment has been authorised this will be done on the same day via Royal Mail Recorded Delivery if you order Monday - Saturday, if you order on a Sunday your order will be despatched Monday.

RETURNS

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction. You may cancel your contract with us for the goods you order by notifying us in writing at any time up to the end of
the seventh working day from the date you receive the ordered goods. You do not
need to give us any reason for cancelling your contract. If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk and we advise you to ensure goods are adequately insured during any return journey. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.


Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.